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Iconspotlight_large US $350.00
 

Behind The Firewall: Social Networking for the Corporate Travel Industry


January 2008
US $350   CA $428   £239   €251   

Many corporate travel managers and buyers view the growth of sites such as MySpace or Facebook as an Internet phenomenon that has little impact on their day-to-day jobs. This is not only a naïve view, but it also represents a significant missed opportunity for the corporate travel industry. The offline influence of these corporate communities has always had an impact on employee behavior. Finding a way to capture the effects of this community electronically can have an impact on corporate traveler behavior.

Table of Contents   


TABLE OF CONTENTS ^top

Overview
Introduction
The Generational Gap
Traveler Behavior: The Business/Leisure Blur
The Long Tail Effect
Social Networking and Traveler Complaints
The Corporate Travel Manager/Buyer’s Role as a Communication Facilitator
Integration with Existing Corporate Travel Technology
Web 2.0 and the Enterprise
Mobile Social Networking: The Next Frontier
Dopplr: A Social Networking Application for Business Travelers
Summary

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