PhoCusWright - Publications List

INDUSTRY UPDATE SUMMARY JULY 2011
TRAVELSTATS, September 2011 show abstract
Lately we’ve been talking about travel’s "paradoxical recovery," featuring better statistics for both the airline and especially the hotel industry, coupled with a weakening general economy and declining shares as the market bets on the bad macro news to first obscure and then overtake the micro improvements in demand and prices for flights and hotel rooms. This month, the contrast is clearer than ever.

GROUPON’S INDISCRETION BRINGS UNEXPECTED LOOK AT ITS COMING TRAVEL BONANZA
FINANCIAL FLASH, September 2011 show abstract
Groupon has had a rough couple of months, getting beaten up in a dispute over how it accounts for its marketing spending.

REAL AND VIRTUAL MEETINGS TECHNOLOGY
SPOTLIGHT, September 2011 show abstract
Virtual meeting technology, social media and rich, always-on mobile applications are reshaping the end-to-end meeting experience. This article discusses the myriad new options available for meeting planners and examines how technology will change the face of corporate meetings.

ONLINE TRAVEL AGENCIES 1H11: DOMESTIC GETS COMPLEX AS INTERNATIONAL DAZZLES
DATA POINT, September 2011 show abstract
While online travel agencies as a whole did remarkably well in 2Q11, individual performance varied widely. Expedia led the pack for 1H11, while Priceline experienced the most growth.

ONLINE TRAVEL AGENCIES: 2Q11 REVIEW & 3Q11 FIRST LOOK
FINANCIAL QUARTERLY OUTLOOK, September 2011 show abstract
Global bookings growth sped up for online travel agencies in 2Q11 and should hold up in the next quarter. While 2Q11 profit margins fell, they still exceeded expectations – and 3Q11 is likely to bring the first rise in three quarters.

SOCIAL MEDIA ROI: FACT OR FICTION?
ANALYSIS, September 2011 show abstract
Why do some travel companies experience great success with social media campaigns, while others flounder? And how do you measure success? This article examines what it takes to realize – and measure – a return on investment in the social media sphere.

PHOCUSWRIGHT’S U.S. TRAVEL INDUSTRY’S WILD RIDE
PODCAST, September 2011 show abstract
PhoCusWright’s financial analyst and director Financial Edition Tim Mullaney discusses the state of the industry, supplier vs. online travel agency dynamics, Google-ITA, recent IPOs, and other key trends shaping U.S. travel in 2011 and beyond.

19 min. Due to the variances in audio settings on different computers, please take a few moments to adjust the volume on your computer to best experience the podcast.

PHOCUSWRIGHT'S GLOBAL ONLINE TRAVEL OVERVIEW SECOND EDITION ELECTRONIC MARKET DATA SHEET
DATA SHEET, August 2011 show abstract
Here are the hard facts about the global travel market in easy-to-use tables.

TRENDS IN HOTEL DISTRIBUTION
SPOTLIGHT, August 2011 show abstract

Hotel distribution has become a complex ecosystem of moving parts. How a hotelier manages distribution channels plays a critical role in a company’s overall success as measured by market share, profitability and, ultimately, competitive advantage.

PHOCUSWRIGHT’S CHINA ONLINE TRAVEL TRAFFIC REPORT
REPORT, August 2011 show abstract

With the world’s largest Internet population and the second-largest travel industry in the Asia Pacific (APAC) region, China’s online travel bookings will climb to nearly US$8 billion by 2012. This report analyzes Web traffic in China – including volume, cross-visitation, and source/loss patterns – across major travel subcategories, revealing key traffic trends and sector-specific dynamics.

PRESENTATION: TWEET THIS! SOCIAL TRAVEL GROWS UP... OR DOES IT?
PRESENTATION, August 2011 show abstract

All Research Seatholders: Save US$100 off the regular price of $199. Enter Discount Code "RS-Tweet" during checkout. View more information about this Webinar recording.
This publication is not available in any subscription.

INDUSTRY UPDATE SUMMARY JUNE 2011
TRAVELSTATS, August 2011 show abstract
Travel continues to be a tale of two stories: The Main Street story features slowly improving demand and (except for airline fuel) pretty tightly controlled costs, while the Wall Street story continues to be dominated by worries that the recovery won’t last. Airline demand is up – a little bit more than the usual seasonal push – but stocks are tepid. Hotel revenue per available room (RevPAR) is the highest since 2008, and occupancy rose 4 points in June. So naturally stocks in both industries were sluggish to down by late July.

PHOCUSWRIGHT'S LATIN AMERICAN ONLINE TRAVEL OVERVIEW ELECTRONIC MARKET DATA SHEET
DATA SHEET, August 2011 show abstract
Here are the hard facts about the Latin American travel market in easy-to-use tables.

GDSS: DINOSAURS OR KEYS TO THE FUTURE? PART 2
SPOTLIGHT, August 2011 show abstract
Amid challenges from American Airlines and the availability of cheaper technology, global distribution systems have their work cut out for them. In the second part of this two-part interview, PhoCusWright discusses the future of GDSs with representatives from Amadeus, Travelport and Sabre.

THE RISE AND RISE OF EASTERN EUROPEAN TRAVEL
ANALYSIS, August 2011 show abstract
As Eastern Europe rapidly evolves into a source of outbound tourism, the region’s travel distribution must create strategies to keep up with demand.

EXPEDIA’S TURNAROUND ON TRACK, BUT NOT FULLY ONLINE YET
FINANCIAL FLASH, July 2011 show abstract
Expedia’s second-quarter earnings report pleased Wall Street – shares rose more than 10% in late trading after the world’s largest online travel agency reported that operating income before amortization rose 11%. The better part is how Expedia did it.

GDSS: DINOSAURS OR KEYS TO THE FUTURE? PART 1
SPOTLIGHT, July 2011 show abstract
Amid challenges from American Airlines and the availability of cheaper technology, global distribution systems have their work cut out for them. In the first part of this two-part interview, PhoCusWright discusses the future of GDSs with representatives from Amadeus, Travelport and Sabre.

WHY KAYAK’S IPO SHOULDN’T BE A HOSTAGE TO GOOGLE-ITA
FINANCIAL SPOTLIGHT, July 2011 show abstract
Fears abound in the travel industry following the Google-ITA merger -- but potential investors shouldn't let it scare them away from the Kayak IPO.

INDUSTRY UPDATE SUMMARY MAY 2011
TRAVELSTATS, July 2011 show abstract
The most striking thing about this month’s data is that the travel market, and especially the hotel industry, seems to be staging a decent, modestly accelerating recovery even as parts of the stock market run for the hills. Someone is going to be wrong.

GDS DEREGULATION AND THE STATE OF TRAVEL AGENCY TECHNOLOGY IN CHINA
SPOTLIGHT, July 2011 show abstract
China's air distribution market is on the brink of liberalization. What is the current state of affairs -- and how will competition with foreign players affect the evolution of technology in the Chinese air distribution landscape?

BUILDING AN AIR SHOPPING AGENT FROM SAAS COMPONENTS: HOW FEASIBLE IS IT?
ANALYSIS, July 2011 show abstract

Can a third-party provider assemble a complete, industrial-strength air shopping and booking service using SaaS components from the Internet? This article takes a look at the SaaS offerings currently available to find out.

PRESENTATION - ON THE EDGE OF OPTIMISM: KEY U.S. TRAVELER INSIGHTS
PRESENTATION, July 2011 show abstract

This one-hour recorded PhoCusWright Webinar explores the behavioral trends, motivations and intentions of U.S. travelers.

Note: The link to access the recording is on page 2.

PRESENTATION - LET'S GET GROWING: LATIN AMERICA'S DYNAMIC ONLINE TRAVEL MARKETPLACE (IN PORTUGUESE)
PRESENTATION, July 2011 show abstract

This one-hour recorded PhoCusWright Webinar, presented in Portuguese, explores the region's rapidly evolving online travel market. A lively mix of discussion and data reveals what makes this market so unique, and identifies strategic opportunities and challenges.

Note: The link to access the recording is on page 2.

PHOCUSWRIGHT'S SOCIAL MEDIA IN TRAVEL 2011: TRAFFIC, ACTIVITY AND SENTIMENT
REPORT, July 2011 show abstract

Thanks to social media’s increasing influence, the voice of the traveler is playing a greater role in the travel search-shop-buy process than ever before. PhoCusWright's Social Media in Travel 2011: Traffic, Activity and Sentiment examines the role and impact of social media and content on the online travel ecosystem.

PRESENTATION - LET'S GET GROWING: LATIN AMERICA'S DYNAMIC ONLINE TRAVEL MARKETPLACE (IN SPANISH)
PRESENTATION, July 2011 show abstract

This one-hour recorded PhoCusWright Webinar, presented in Spanish, explores the region's rapidly evolving online travel market. A lively mix of discussion and data reveals what makes this market so unique, and identifies strategic opportunities and challenges.

Note: The link to access the recording is on page 2.

HOMEAWAY SURGES ON IPO DAY, PROVES US RIGHT (FOR NOW)
FINANCIAL FLASH, July 2011 show abstract
The initial public offering of HomeAway, Inc. on June 29 was a smashing success.

ONLINE TRAVEL AGENCIES: 1Q11 REVIEW & 2Q11 FIRST LOOK
FINANCIAL QUARTERLY OUTLOOK, July 2011 show abstract
Bookings and revenue for the U.S. public online travel agencies were stronger than expected in 1Q11. In 2Q11, bookings growth is expected to accelerate alongside easing margin pressure.

ONLINE TRAVEL AGENCIES 1Q11: AS DOMESTIC GROWTH STALLS, INTERNATIONAL MARKETS BECKON
DATA POINT, June 2011 show abstract
OTA growth in the U.S. is slowing as the travel market recovers in 2011, and suppliers are gradually regaining leverage over distribution.

PHOCUSWRIGHT'S CONSUMER TRAVEL REPORT THIRD EDITION
REPORT, June 2011 show abstract

Despite anxiety in some consumer segments, the leisure travel market continued its journey toward recovery in 2010. Younger boomers and weekenders tentatively led the way, and the influence of social media and mobile on travel decisions made substantive strides.

HOMEAWAY’S IPO IS PRICED RIGHT (SURPRISE!)
FINANCIAL FLASH, June 2011 show abstract
HomeAway Inc. announced that it will offer shares in its upcoming initial public offering at a price between US$24 to $27 a share, valuing the company at as much as $2.16 billion. Considering the very strong valuations of much less solid Internet companies than HomeAway, this deal looks like a decent opportunity for early investors to make money on an IPO without flipping shares on the first trading day, expected sometime next week.